Return Policy

Returns

Our return policy lasts 30 days. With that said, all of our products are handmade and we understand that sometimes things happen. If your piece of jewelry fails to function properly in the first 6 months that you have it, you are more than welcome to contact me to discuss an exchange. 

I also totally understand that sometimes you're purchasing an item as a gift and may choose the wrong size or style for the recipient. You are more than welcome to exchange those items. There is no time frame for that as long as the item is returned in new and original condition.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If your product is defective then it can be returned in the defective condition.

Shipping
To return your product, you should mail your product to: 1628 Summit Lake Rd, Clarks Summit, Pennsylvania US 18411

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

To initiate the return process please contact me at tinat@epix.net with the email title "Jewelry Return".

Thank you for your patronage.